Introduction
As a member of the Septic Industry, BIOCLEAN's Septic Tank Cleaning Pods is committed to protecting your privacy. This Privacy Statement describes the information we collect from you, either online or offline, and how that information will be used. Please read this Privacy Statement carefully. Should you have any questions, please refer to the end of the Statement for information on how to contact us.
The Information We Collect
Personal Information
You may visit our web site and not provide us with any information that can identify you. But if you decide to contact SepticPods.com to, for example, purchase a product from us, open a SepticPods.com Account, complete a survey, enter a contest or sweepstakes, inquire about products you may already own, provide a product review or other feedback, we may collect information such as your name, e-mail or postal address, phone number and credit card information ("Personal Information").
Non-Personal Information
We also collect non-personal information from various sources. This information, also known as anonymous or aggregate data, is data in a form that does not permit direct association with any specific individual:
Information collected automatically. When you visit our web site, we collect certain information automatically. This information includes the IP address used to connect your computer to the Internet, information about your browser type and language, the date and time you are accessing our web site, and the referring web site address.
Use of cookies and other technologies. We may collect information about your use of our web site through the following means:
Cookies. When you visit our web site, we may assign your computer one or more "cookies." A cookie is a small text file that contains information that can later be read by us to facilitate your access to our web site and personalize your online experience. For example, if you are a registered user of our web site, we will record your user ID in a cookie file on your computer. Also, through the use of a cookie, we may automatically collect information about your online activity on our web site, such as the web pages you visit, the links you click, and the searches you conduct. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies by visiting the Help portion of your browser's toolbar. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our web site.
Other Technologies. We may use standard Internet technology, such as web beacons (also called clear GIFs or pixel tags) and other similar technologies, to track your use of our web site. We also may include web beacons in e-mail messages, newsletters and advertisements to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer and measure the overall effectiveness of our online content and the products and services we offer through the web site.
Use by Third-Parties. We may allow third-parties, including our authorized service providers, advertising agencies and marketing partners to use tracking technologies, such as cookies and web beacons, to collect non-personal information about your visits to this and other web sites. This information generally enables them to track and gauge the effectiveness of our web site and of various marketing campaigns and to serve ads about goods and services that may be of interest to you when you visit other web sites across the Internet.
How We Use Information
In General. We may use the information we collect about you to respond to your requests for information; to deliver the products and services you have requested; to manage your account and provide you with customer support; to provide you with information about other SepticPods.com products and promotions that may be of interest to you; to obtain feedback on our products and services; to perform research and analysis about usage and potential interest in our products, services, or content; to develop and display content and advertising tailored to your interests on our web site; to enforce our Terms and Conditions and to perform functions as otherwise described to you at the time of collection.
Financial Information. We may use financial information or payment method to process payment for any purchases or sales made on our web site, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
Information From/About Friends or Family. If you provide us with information about others, or if others give us your information, we may store that data, but it will only be used for the specific reason it was provided. Examples include providing a friend's shipping address, e-mailing a newsletter or a product description to a friend, and e-mailing friends a link to your Wish List.
With Whom We Share Your Information
Our customers are a critical component of our business and we are not in the business of selling or renting your personal information to third-parties.
Your Choices About Collection and Use of Your Information
If you no longer wish to receive communications from SepticPods.com, please email info@SepticPods.com. If you wish to update your e-mail address in our records, email info@SepticPods.com.
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our web site because such information may be required in order for you to register; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our web site.
Some of our web sites may provide you with a choice as to whether you want to receive e-mail messages about special offers. You will be given the opportunity in any commercial e-mail that we send to you to opt out of receiving such e-mail messages in the future. Please note that we may send you other types of transactional and relationship e-mail communications, such as shipping confirmations without offering you the opportunity to opt out of receiving them.
Third-Party Web Sites and Interest-Based Marketing
Links. There are a number of places on our web site where you may click on a link to access other web sites that do not operate under this Privacy Statement. For example, if you click on an advertisement or a third-party logo on our web site, you may be taken to a web site that we do not control. These third-party web sites may independently solicit and collect information, including personal information, from you. We recommend that you consult the privacy statements of all third-party web sites you visit by clicking on the "privacy" link typically located at the bottom of the web page you are visiting.
Interest-Based Marketing. We contract with third-party advertising agencies, marketing partners and other service providers to serve advertisements when you visit our web site or other web sites across the Internet. The advertisements placed on these third-party web sites may use tracking technologies, such as cookies and web beacons, to collect anonymous information about your visits to this and other web sites. We may also share anonymous information with these companies in aggregate form and/or partner with these companies to provide interest-based advertising both on and off web sites operated by SepticPods.com either case, the purpose of the sharing is to provide advertisements about goods and services that may be of interest to you, analyzing and improving the effectiveness of ads and e-mails, and improving and enhancing our web site and its content.
User Generated Content
We may provide areas on our web sites where you can, for example, post product reviews or reviews about our web site, ask or answer a question, communicate with others, and upload content (e.g. pictures, videos, audio files). Such postings, which may be administered by third-party service providers, are governed by our general Terms of Use and may also be subject to more specific terms that are integrated into that area of our web site. Service providers administering the postings may use tracking technology, such as cookies, to collect anonymous information about your posting. Additionally, such postings may appear on other web sites when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information can be collected and used by others. For example, if you post your e-mail address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.
Our web sites may also include features that involve a shared platform with third-party services while you are on our web sites. For example, we may allow you to sign in to your account on a social networking service to share your favorite SepticPods.com products or other information about SepticPods.com with friends on that service. If we offer or accommodate this kind of shared-platform or similar service, the third-party through which the service is provided, and with whom your information may be shared, will be identified by a recognizable icon. If you choose to use the service, information collected from you while you use our web site may be transmitted to the third-party that operates the service. Additionally, once that information is shared with the third-party, its use of information about you will be subject to that third-party's privacy policy. Finally, your activity on any social networking service pages that, for example, refer to SepticPods.com, include the SepticPods.com logo, or involve a SepticPods.com promotion, is guided by the general terms of the service operator or any specific terms for that promotion. You therefore should consult that third-party's privacy policy to understand how your information may be used and shared by the third-party.
How To Contact Us
Should you have questions or concerns about this Statement, please click here or mail your inquiry to SepticPods.com Privacy – 1-833-924-6723